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Target Audience

Physicians, Nurses, Students/Residents, Physician Assistants, Allied Healthcare Workers, and Administrators.

Learning Objectives

At the end of this learning activity the learners will be able to:

• Describe the role of QI in medicine/healthcare and Identify concepts and basic tools used in QI initiatives (e.g. the model for improvement, PDSA cycles).
• Explain the importance of patient engagement in QI work.
• Apply QI tools to emerging healthcare innovations, such as virtual care.
• Name at least one way in which QI work might evolve in the post-pandemic healthcare landscape and leadership required to reimagine QI.

Accreditation Statements

McMaster University, Continuing Professional Development Program (CPD) is fully accredited by the Committee on Accreditation of Continuing Medical Education (CACME) to provide CFPC Mainpro+ and RCPSC Maintenance of Certification (MOC) study credits for Continuing Medical Education. 

This one-credit-per-hour Group-Learning program meets the certification criteria of the College of Family Physicians of Canada and has been certified by the McMaster University Continuing Professional Development Program for up to 4.5 Mainpro+ credits. 

This activity is an Accredited Group Learning Activity (Section 1) as defined by the Maintenance of Certification Program of the Royal College of Physicians and Surgeons of Canada, and approved by McMaster University Continuing Professional Development Program. You may claim a maximum of 4.5 MOC Section 1 hours (credits are automatically calculated). 

Through an agreement between the Royal College of Physicians and Surgeons of Canada and the American Medical Association, physicians may convert Royal College MOC credits to AMA PRA Category 1 Credits™. Information on the process to convert Royal College MOC credit to AMA credit can be found at www.ama-assn.org/go/internationalcme. 

Each attendee should only claim the hours they attended.